Privacy Policy
This Privacy Policy describes how Smarts Take Off ("we", "our", "us") collects, uses, and protects information when you use our mobile applications, websites, and related services (collectively, the "Service").
01Information we collect
We collect only the information needed to operate the Service: account information (your name, email, phone number, company), project content (the blueprints, materials lists, and movement records you create or upload), and limited usage data (device type, app version, and crash reports).
We do not collect contacts, photos outside what you upload, or location beyond what is required to confirm an in-app action.
02How we use information
- To operate the Service — generate materials lists from blueprints, sync inventory, deliver notifications.
- To keep accounts secure — detect abuse, suspicious sign-ins, and unauthorized activity.
- To support you when you reach out through any contact channel.
- To improve features — using aggregated, de-identified usage patterns only.
What we do not do: we do not sell your data, we do not rent your contact info, and we do not train external AI models on your blueprints.
03Who we share it with
We share information only with a short list of service providers strictly required to run the Service: cloud hosting, error tracking, email delivery, and payment processing. Each provider is bound by a data processing agreement and may use your data only on our instructions. We disclose information to law enforcement only when legally compelled.
04How long we keep it
We retain your account and project content for as long as your account is active. When you delete a project or your account, the content is removed from production systems within 30 days and from backups within 90 days. Some records (billing, audit logs) may be retained longer where required by law.
05Your rights & choices
Depending on where you live, you have rights to access, correct, delete, or export your data, and to object to certain processing. You can exercise most of these directly from the app's Settings > Privacy screen, or by emailing fyvplumber@gmail.com. We respond within 30 days.
06Security
All data is encrypted in transit (TLS 1.3) and at rest (AES-256). The Service runs on infrastructure hosted by SOC 2-certified providers. Access is restricted, logged, and reviewed quarterly. No system is perfectly secure, but we work hard to keep yours that way.
07International transfers
Our infrastructure is based in the United States. If you use the Service from outside the U.S., your information will be transferred to and processed in the U.S. under standard contractual clauses where applicable.
08Changes to this policy
We may update this policy as the Service evolves. Material changes are announced in-app at least 14 days before they take effect. The "Last updated" date at the top of this page always reflects the current version.
09How to contact us
Questions about this policy or your data? Email fyvplumber@gmail.com. We respond within 30 days.